The Quick variation: if you should be seeking exclusive gemstone or special anniversary present, Leibish & Co. features a powerful inventory of high-quality, colourful, and conflict-free expensive diamonds and gemstones. The family-run business has-been functioning online since 1998 with your own touch with received repeat company from around the world. Leibish & Co. allows you buying loose rocks or perhaps to make use of their no-cost “Design your personal” instrument to carry your perfect little bit of precious jewelry alive. With decades of expertise and good workmanship under the gear, Leibish & Co. is found on the brink of broadening its stock to watches and other add-ons.
Show
Whenever Leibish Polnauer established his first on-line diamond company in 1998, it took almost an entire day to upload a single image and information to their web site â but he had been a visionary whom noticed prospective in the fledgling world of e-commerce. “as he sees the possibility in an idea, he will probably fit everything in in the power to progress along with it,” said Benji Margolese, Director of information Marketing for Leibish & Co.
Leibish created an effective, family-run process together with his spouse and children providing in leadership positions. They’ve got grown a successful web based business with workplaces situated worldwide. Leibish & Co. is a leader in unique coloured diamonds and gems which happen to be difficult to get somewhere else. Their diamonds are conflict-free, that will be a significant factor for all buyers.
“individuals arrive at you simply because they look for one thing only a little various, anything a bit more unique than what the rest of us has actually,” Benji said.
While Leibish & Co. supplies high-quality standard expensive diamonds, the business focuses primarily on colourful, unique jewelry. When questioned precisely why the business provides such a top customer return price, Benji quickly pinpoints the reason.
“It’s a variety of outstanding products, fantastic service, and jewellery crafted on the highest amounts of perfection,” the guy stated. “The precious jewelry we make just isn’t your daily, mass-produced brand of product. Every piece is tailor-made to perfectly suit the diamond or gemstone plumped for by client.”
A Family Affair With private Service
Leibish & Co. is actually a real household business, with Leibish’s family unit members playing important parts in company.
Leibish serves as creator and President of organization, while their wife, Rosi, is the company’ Events Manager. Their eldest daughter, Chavi, serves as top honors Jewelry Designer â that’s a huge responsibility since custom jewelry accocunts for a lot more than 50per cent with the organization’s company, Benji said.
Leibish’s eldest boy, Yossi, may be the CEO of Leibish & Co. Another daughter, Shmulik, who’s a graduate with the Gemological Institute of The usa, will be the fundamental Diamond Buyer for all the company. “Shmulik is, genuinely, one of most gifted color diamond specialists in the industry,” Benji stated.
Leibish’s daughter Itzik may be the company’s COO and runs its ny company on Fifth Avenue. Yoni, who is the youngest of Leibish’s five kiddies, may be the organizations CFO.
“As one of the longtime members of the group, i could tell you that, though there isn’t any connection, they start thinking about myself, yet others, section of their loved ones,” Benji said. “most of us bring our very own knowledge for the company, but work together to constantly grow the company.”
Customers are also treated like family members at Leibish & Co., where in actuality the company invests electricity into individual service and revenue. “if you’ve ever managed one certain representative, including, that’s the same individual you will usually cope with, no matter what you may be calling or writing in approximately,” Benji stated. “we do not trust moving consumers to various divisions if they have a question or certain problem they want to deal with.”
Clients result from All Over the World
Leibish features several several types of consumers: you will find buyers, just who primarily store through the website, stores, and people into the trade business, exactly who generally go to the business’s primary workplaces in New York, Israel, and Hong Kong.
Nearly all Leibish & Co.’s clients are from united states of america. Their then most well known audience is Canada, followed by the United Kingdom, Australia, Hong-Kong, and rest of European countries.
Clients at each and every level of life store at Leibish & Co., though the majority are amongst the many years of 35 and 54, Benji stated. Additionally, the business garners approximately 300,000 web site check outs each month â and keeps almost all of the consumers coming back.
“with more than a 70% return customer standing, we remain extremely well-known businesses in our market,” the guy said.
Colourful Diamonds & Gemstones With a “Design your” Option
Leibish & Co. carries high-end jewellery, but additionally preserves inventory mobility, particularly for internet based customers, Benji said. The business offers numerous loose diamonds and priceless gems, but their key items are tailored jewelry creations.
“We keep a sizable collection of multicolor diamond and gem precious jewelry, with some of the rarest shades actually seen,” the guy mentioned. “Our company is acknowledged most readily useful by the bread-and-butter services and products â yellowish diamond and green diamond involvement rings. But we offer diamond jewelry of virtually every color, and priceless gemstones â such as sapphires, emeralds, and rubies. We offer precious jewelry crafted with colorless expensive diamonds, also, but our expertise is in the field of tone.”
For consumers that one thing at heart and require assist rendering it an actuality, Leibish & Co. provides a “Design Your Own” precious jewelry device, which Benji stated is actually their preferred product.
“Naturally, when shopping for a unique portion, people frequently desire particular rocks and establishing types they will have currently dropped in deep love with,” the guy said. The “Design yours” device enables customers to create an item with the stone, setting, and steel of their option.
“permits them to bring their ambitions alive â with your knowledge in artistry,” Benji informed united states.
Add-ons & brand-new on line Tools in Store for Leibish & Co.
because it looks forward to tomorrow, Leibish & Co. is actually gradually shifting toward higher-ticket things and more item assortment. The business seems comfy branching out over new product lines considering the determination and love it applies to perfect the current creations.
“we now have mentioned presenting many different extras â such as luxury watches, bags, and also pencils,” Benji said. “But we chose to hold back until we initially perfected the main distinctive line of product, basically diamond jewelry.”
Leibish & Co. is also searching for ways to continue refining its preferred internet site, too. One way it plans to improve their on-line knowledge is through exposing augmented fact functions, which will provide virtual customers more of an in-store knowledge.
As a company with its sources in colorful expensive diamonds and e-commerce, Leibish & Co. consistently innovate in a normal sector which views modification once the exemption, perhaps not the rule.